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Customer Service

When you shop at AngelsLingerieShop.com whether its for our low prices or our great product selection - your satisfaction is guaranteed. The heart of the AngelsLingerieShop philosophy is customer concern. We strive to bring you the best products, the lowest prices, and the most convenient shopping experience anywhere.

 

Contact Information

We love to hear from our customers. Please contacts us with questions or suggestions at:

E-mail:
info@angelslingerieshop.com

 

Returns

AngelsLingerieShop.com prides itself on the quality of our products and online shopping experience. We offer a 14 day money back guarantee. If you are not happy with your purchase, simply return it to us for your choice of a refund, replacement, or exchange.All exchanges/returns must have the original tags attached. Items, worn, washed, or exceed the 14-day time period (14 days from the ship date) may NOT be returned, refunded or exchanged.

Please note that state law prohibits the return of certain items once they have been worn. We strictly adhere to this law.Therefore, all sales on items that are worn over the crotch area are final (please choose color and size carefully before placing your order). In addition, opened hosiery cannot be returned.

We are aware that some online lingerie retailers are offering returns on intimate apparel. Please, for your own health and safety consider that some of these sites simply reship returned items that may have been worn by others.

With the exception of items worn over the crotch area, if you are not satisfied with your purchase for any reason you may return it for a refund (minus shipping costs & a 15% restocking fee). In most cases we can exchange an item for the same one in a different size or color.

In order to process your return, you must make sure the item is shipped back to us within 14 days of the receipt of merchandise.  Any returns sent to us after the 14 day period will not be processed.

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